Privacy Policy

1. Who we are

Better Trove Tools ("we", "us") is a free, open-source community project for the game Trove, made up of the desktop app, the web app, this website, and the Kiwi API (together, the "Services"). This policy covers personal data handled by those Services. See also our Terms of Service.

2. Information we collect

Account information

When you create an account or sign in, we store your email address. If you sign in with Discord or GitHub, we receive and store a basic identifier from that provider (such as your user id, username, and email) to create and link your account.

API & usage data

When you use the Kiwi API or the developer portal, we store the API tokens you create and log request metadata - the endpoint called, a timestamp, the response status, and your IP address - to operate rate limits, keep the service secure, and prevent abuse.

Giveaway data

If you enter a giveaway, we record your entry against your account. If you win, we use the contact details you provide to deliver the prize.

Technical data

We generate standard server and security logs - including IP address and browser/user-agent - when you use the website or API.

Public game data

Leaderboards, market prices, rotations, and updates shown in the Services come from the game's own public services. This is game data, not personal information about you.

3. How we use your information

• to provide and operate the Services;
• to authenticate you and keep your account secure;
• to enforce rate limits and prevent abuse;
• to run giveaways and deliver prizes;
• to send essential transactional emails (for example, email verification and password resets);
• to diagnose problems and improve reliability.

4. What we don't do

We don't sell, rent, or trade your personal data. We don't show ads or embed third-party advertising or tracking. The apps ship with no telemetry. We don't use your data to build advertising profiles.

5. Cookies & local storage

We use essential cookies and tokens to keep you signed in (session and refresh tokens), and your browser's local storage for preferences like theme and language. We don't use advertising or cross-site tracking cookies.

6. Third parties we rely on

To run the Services we use a small number of providers, each processing data only as needed to perform its function:

• Cloudflare - CDN, security, and edge in front of our domains;
• Discord and GitHub - only if you choose to sign in with them;
• an email delivery provider - for transactional email;
• hosting infrastructure we operate.

Donation links (PayPal, Ko-fi, Buy Me a Coffee) are operated by those companies under their own policies; we don't receive your payment details.

7. Data retention

We keep account data for as long as your account exists. Usage and security logs are kept for a limited period for operations and abuse prevention, then deleted or anonymized. Giveaway records are kept as needed to run and audit the giveaway. When you delete your account, we delete or anonymize the associated personal data, except where we must retain something for legal or security reasons.

8. Your rights

You can view and update your account information in the developer portal, and you can delete your account, which removes your associated personal data. Depending on where you live, you may have additional rights - such as access, correction, deletion, portability, or objection. To make a request, contact us using the details below.

9. Security

We take reasonable measures to protect your data, including encryption in transit, hashed credentials, scoped API tokens, and access controls. No method of transmission or storage is perfectly secure, so we can't guarantee absolute security.

10. Children

The Services aren't directed at children under 13 (or the minimum age in your jurisdiction), and we don't knowingly collect their personal data. If you believe a child has provided us data, contact us and we'll remove it.

11. Changes to this policy

We may update this policy as the Services evolve. Material changes will be reflected by the "Last updated" date above.

12. Contact